Contact information

CONTACT INFORMATION

If you have any questions, concerns, or need assistance with your order, please contact us using the information below.

📧 Email: Shop@ayraworld.info

Our support team will respond within 24–48 business hours.

Business Hours

Monday – Friday
9:00 AM – 6:00 PM (EST)

Order Support

For faster assistance, please include your order number in your email when contacting us.

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Frequently asked questions

We are a collaborative strategic alliance built to help projects

grow, no matter the stage they’re in.

From shaping and landing early business ideas, to structuring

concepts, designing communication strategies, auditing

internal processes, and creating meaningful events that

connect people and ideas, we work side by side with you to

turn vision into reality.

We understand that building and competing in a saturated

world can feel overwhelming. That’s why we don’t position

ourselves as just a service provider, but as a trusted

companion throughout the process, bringing clarity, structure,

and momentum when it’s needed most.

What truly differentiates each project is not just strategy, but

the heart and purpose behind it. We believe in highlighting

that essence. Your vision, combined with our drive to push it

forward, is more than enough to create growth, impact, and

lasting value in the world

At Ayra, we want you to feel confident in every purchase. Please review our return and refund policy below.

Return Window

We accept returns within 14 days of delivery.

To be eligible for a return:

Items must be unworn, unwashed, and in original condition
Original tags must be attached
Items must be returned in their original packaging

Returns requested after 14 days of delivery will not be accepted.

Non-Returnable Items

For hygiene and safety reasons, the following items are final sale and not eligible for return or refund:

Bras
Items marked as Final Sale
Promotional or discounted items

Exchanges

We offer size exchanges only, subject to product availability.

Exchange requests must be submitted within 14 days of delivery
Customers are responsible for return shipping costs
Arya covers shipping for the replacement item (U.S. orders only)

Refunds

Once your return is received and inspected:

Approved refunds will be issued to the original payment method
Please allow 5–7 business days for the refund to be processed

Original shipping fees are non-refundable.

How to Start a Return or Exchange

To request a return or exchange, please contact us at:

📧 Shop@ayraworld.info

Include:

Order number
Item(s) you wish to return or exchange
Reason for return or exchange

Returns sent without prior authorization may not be accepted.

Damaged or Incorrect Items

If your order arrives damaged or incorrect, please contact us within 48 hours of delivery and include photos so we can assist you promptly.

Additional Information

Arya reserves the right to refuse returns that do not comply with this policy
Items showing signs of wear, washing, or damage will not be accepted

All orders are processed within 1–3 business days (excluding weekends and holidays).

Once your order ships, you will receive a confirmation email with tracking information.

Shipping Rates

Standard Shipping (U.S.):

Orders $0.00 – $69.99 → $8.00
Orders $70.00 and up → Free standard shipping

Express Shipping (U.S.):

Flat rate $15.00

Shipping costs are calculated and displayed at checkout.